Relevant Experience
Independent Marketplace Seller & Digital Commerce Operator
Multi-platform marketplaces · 2009 – Present
- Built and managed multi-platform online sales operations, applying SEO, pricing strategy, and buyer insights to drive sustained performance.
- Developed SEO-optimized listings using keyword strategy and competitive analysis to improve search visibility and sell-through rates.
- Managed the full lifecycle of marketplace sales including pricing strategy, customer engagement, and performance tracking.
- Applied buyer psychology and market trend analysis to optimize product positioning and maximize conversion.
Digital Marketing & Content Specialist
BedPlanet.com · 2016 – 2018
- Managed website content, SEO optimization, and digital merchandising to support visibility, engagement, and conversion performance.
- Wrote and optimized product descriptions and web content using SEO best practices to improve search visibility and organic traffic.
- Monitored website performance using Google Analytics to track user behavior, traffic sources, and engagement trends.
- Edited product imagery and digital assets to enhance online presentation and improve customer experience.
Event Operations & Audience Engagement Specialist
Various organizations · 2013 – Present
- Supported large-scale experiential programs focused on audience engagement and seamless delivery in complex, high-visibility environments.
- Contributed to major global events, including automotive exhibitions with 200,000+ attendees and thousands of exhibitors.
- Collaborated cross-functionally with marketing, product, and technical teams to support brand activations and participant engagement initiatives.
- Supported experiential strategies that strengthened participation, engagement, and program effectiveness.
Events Coordinator
Blue Rickshaw · 2018 – 2020
- Supported planning and execution of corporate experiential programs, coordinating vendors and stakeholders within fast-paced environments.
Education
- Bachelor of Arts — English
- Certification — Hospitality & Tourism Management