Relevant Experience

Independent Marketplace Seller & Digital Commerce Operator

Multi-platform marketplaces · 2009 – Present
  • Built and managed multi-platform online sales operations, applying SEO, pricing strategy, and buyer insights to drive sustained performance.
  • Developed SEO-optimized listings using keyword strategy and competitive analysis to improve search visibility and sell-through rates.
  • Managed the full lifecycle of marketplace sales including pricing strategy, customer engagement, and performance tracking.
  • Applied buyer psychology and market trend analysis to optimize product positioning and maximize conversion.

Digital Marketing & Content Specialist

BedPlanet.com · 2016 – 2018
  • Managed website content, SEO optimization, and digital merchandising to support visibility, engagement, and conversion performance.
  • Wrote and optimized product descriptions and web content using SEO best practices to improve search visibility and organic traffic.
  • Monitored website performance using Google Analytics to track user behavior, traffic sources, and engagement trends.
  • Edited product imagery and digital assets to enhance online presentation and improve customer experience.

Event Operations & Audience Engagement Specialist

Various organizations · 2013 – Present
  • Supported large-scale experiential programs focused on audience engagement and seamless delivery in complex, high-visibility environments.
  • Contributed to major global events, including automotive exhibitions with 200,000+ attendees and thousands of exhibitors.
  • Collaborated cross-functionally with marketing, product, and technical teams to support brand activations and participant engagement initiatives.
  • Supported experiential strategies that strengthened participation, engagement, and program effectiveness.

Events Coordinator

Blue Rickshaw · 2018 – 2020
  • Supported planning and execution of corporate experiential programs, coordinating vendors and stakeholders within fast-paced environments.
Education
  • Bachelor of Arts — English
  • Certification — Hospitality & Tourism Management